Mad Employee Wildfire

Management Monday: Managing Mad Employees No one likes to talk about office politics, bad bosses, emotionally abusive coworkers, or people being shoved under the rug due to popularity. Sadly, these situations are symptoms of poor work culture and every company is susceptible, especially during changes in management like those happening at Microsoft or during acquisitions Read More


Guess the Negotiation Wizard…

Recently, Center for Work Life addressed the topic of Leader Negotiation Skills on Blog Talk Radio. We explained the correlation between emotional intelligence, negotiation and conflict resolution. In discussing this topic, we also presented clues regarding an individual who is known for strong negotiation skills. If you missed this Blog Talk Radio chat, you can Read More


Anchorman and Leader Negotiation Skills

EI & Conflict Resolution: Leader Negotiation Skills The movie Anchorman charmed movie watchers when it was released in 2004. Though approached from a comedic standpoint, it touched on topics like women in business and workplace conflict. Everyone laughed when Ron and Veronica hit each other with rude remarks in the movie, but demeaning comments between employees Read More


“Yoda” Leader

Management Monday: The Fatal Flaw In Management Harvard Business Review recently published a list of ten charts from 2013. The list included a Senior Manager’s Fatal Flaws chart from Zenger Folkman which revealed that the biggest flaw in management is lacking the ability to develop others. This symptom can branch from lack of understanding when Read More


The Call of the Banshee: Technology

Management Monday: Managing Soft Skills In the hit show Downton Abbey, the kitchen cook, Mrs. Patmore, is terrified when she hears a phone ring for the first time, a sound which she describes as “the call of a banshee.” This period drama does a brilliant job of highlighting the difficult transition of technology into the Read More


EI & Conflict Resolution: Perception Management

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.    It’s the holiday season and for the most part spirits are warm with joy. But holidays often bring poor communication and relationship stress between Read More


Emotional Intelligence & Conflict Resolution

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.    Statistics speak to the need for improved Emotional Intelligence in the workforce. The typical manager spends 25-40% of his or her time dealing with Read More


Deception Detection Dollars

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.  Management Monday: Managing Deception Detection Skills Business life is stressful enough without having to worry about deceitful people. But as this GALLUP survey chart suggests, Read More


Jofi is no joke

Management Monday: Managing to Avoid Employee Dissatisfaction In an ideal world, every employer and organization would harmonize like America’s Got Talent’s opera group Forte. Unfortunately, that just isn’t the way the world works. Case in point, last week Jofi Joseph was fired from his post as a White House National Security Advisor after a sting Read More


Hang on to Your Communicator Badges

Monday Management: Managing Virtual Teams for Success Modern day business increasingly has more and more in common with Star Trek’s United Federation of Planets. How so? Business professionals might not be sporting stylish gold and silver communicator badges like Starfleet personnel (pictured on the uniforms in the image to the right), but the utilization of Read More