Leave me be, I don’t want to argueI’d just get confused and I’d come all undoneIf I agree, well, it’s just to appease youCause I don’t remember what we’re fighting for Lyrics from Timeby: Sarah Mclachlan   Many times a dispute rages on long after both sides have forgotten the cause of the disagreement. But, Read More

Sometimes the root of conflict resolution seems as elusive as the hit TV show Scandal. Scandal’s Olivia (played by Kerry Washington pictured to the right) is often shocked by the actions of others, for example when Fitz doesn’t treat her with respect. This kind of shock, frustration and confusion is no stranger in the face Read More

Persuasion is a key element of conflict resolution and negotiation. Being persuasive is also key to effective leadership. However, skills of persuasion don’t necessarily come naturally to everyone. With that in mind, below are some tips for persuasion. Tips for Persuasion: 1) Focus on emotional appeal2) Utilize the persuasion tools model3) Use emotional intelligence to Read More

Management Monday: Managing Mad Employees No one likes to talk about office politics, bad bosses, emotionally abusive coworkers, or people being shoved under the rug due to popularity. Sadly, these situations are symptoms of poor work culture and every company is susceptible, especially during changes in management like those happening at Microsoft or during acquisitions Read More

EI & Conflict Resolution: Leader Negotiation Skills The movie Anchorman charmed movie watchers when it was released in 2004. Though approached from a comedic standpoint, it touched on topics like women in business and workplace conflict. Everyone laughed when Ron and Veronica hit each other with rude remarks in the movie, but demeaning comments between employees Read More

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.    It’s the holiday season and for the most part spirits are warm with joy. But holidays often bring poor communication and relationship stress between Read More

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.  Leadership Qualities Donald Trump Could Adopt Center for Work Life has a monthly theme that interlaces through our publications and media content. This month’s theme Read More

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.   Management Monday… Managing the Boss Feeling suppressed? You were excelling in your company until you got that promotion, but now you seem to be the Read More

You know those horrible work scenarios in the TV show Friends? Like when Monica got off on the wrong foot at her new restaurant job? The staff went so far as to play practical jokes on her, which resulted in a spaghetti sauce mess on her uniform. Or in Joey’s case, a co-star showed up Read More

NLRB and Human Resources At best, Human Resources departments across the private sector have been struggling to stay afloat through recent NLRB (National Labor Relations Board) changes. New developments in the situation hardly promise an end to the hurricane, but if you’re caught in this mess, having an internal conflict resolution guide will be very Read More