Not having a succession plan is risky, and 92% of organizations recognize the plight of foregoing one. Despite the proven success of succession plans at leading Fortune 500 companies, such as McDonalds and LL Bean, a recent study by The Rock Center for Corporate Governance at Stanford University and The Institute of Executive Development (IED) revealed that only 46% of Read More

Sometimes the root of conflict resolution seems as elusive as the hit TV show Scandal. Scandal’s Olivia (played by Kerry Washington pictured to the right) is often shocked by the actions of others, for example when Fitz doesn’t treat her with respect. This kind of shock, frustration and confusion is no stranger in the face Read More

Persuasion is a key element of conflict resolution and negotiation. Being persuasive is also key to effective leadership. However, skills of persuasion don’t necessarily come naturally to everyone. With that in mind, below are some tips for persuasion. Tips for Persuasion: 1) Focus on emotional appeal2) Utilize the persuasion tools model3) Use emotional intelligence to Read More

EI & Conflict Resolution: Leader Negotiation Skills The movie Anchorman charmed movie watchers when it was released in 2004. Though approached from a comedic standpoint, it touched on topics like women in business and workplace conflict. Everyone laughed when Ron and Veronica hit each other with rude remarks in the movie, but demeaning comments between employees Read More

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.    It’s the holiday season and for the most part spirits are warm with joy. But holidays often bring poor communication and relationship stress between Read More

This Blog has been featured by the West Orange Chamber of Commerce. Sources such as HLN have also been home to publications by Dr. Farnaz Namin-Hedayati and she has been cited by the Orlando Business Journal.    Statistics speak to the need for improved Emotional Intelligence in the workforce. The typical manager spends 25-40% of his or her time dealing with Read More