When conflict arises, our first instinct is often to gain control of the situation by getting ahead of our feelings, the feelings of others, and stabilizing what is happening in a secure manner. There could be times where we believe we are securely handling a situation, or other times where we know we are not handling a situation to the best interests of ourselves and others but don’t know where to start.
In order to understand if you are maintaining conflict in a secure way, see if you recognize and implement the following:
- Do you attempt to identify the issue at hand that you want to resolve?
- To securely have a conversation, it is important to agree to talk about one thing at a time. This means resolving one issue before jumping to another. Jumping between issues may cause you to feel overwhelmed
- Are all parties being given an equal opportunity to be heard?
- Everyone has their own version of events which may require coming at the situation from a different perspective or working with another person to gain more clarity from their viewpoint. If one person monopolizes or interrupts, the other may not even have a chance to share.
- Are you expressing any outcomes/goals you would like to see from this resolve? Are you taking in what the other person wants resolved/wants to come from the conversation as well?
For this and other types of workplace and/ or interpersonal conflict, you can keep us on your automatic dial:
www.Centerforworklifecounseling.com
info@centerforworklifecounseling.com
321-758-5161
