Mclachlan Conflict

Leave me be, I don’t want to argueI’d just get confused and I’d come all undoneIf I agree, well, it’s just to appease youCause I don’t remember what we’re fighting for Lyrics from Timeby: Sarah Mclachlan   Many times a dispute rages on long after both sides have forgotten the cause of the disagreement. But, Read More


Mark Zuckerberg’s Leadership Qualities

Mark Zuckerberg co-founded Facebook which is one of the most popular websites today. Not only did he found the company, but he’s stuck by it in good times and bad. As a result, Facebook looks to a promising future. In 2010, he was named person of the year by TIME and his net worth is Read More


The Jennifer Lawrence Fall

Management Monday: Managing Mistakes Jennifer Lawrence has established a bit of a pattern. She has now fallen two years in a row at the Oscars (The Washington Post). At the recent Oscars (Oscars 2014) she tripped over a cone on the red carpet and at the 2013 Oscars she tripped walking up the stairs to Read More


Silence the Scandal

Sometimes the root of conflict resolution seems as elusive as the hit TV show Scandal. Scandal’s Olivia (played by Kerry Washington pictured to the right) is often shocked by the actions of others, for example when Fitz doesn’t treat her with respect. This kind of shock, frustration and confusion is no stranger in the face Read More


Leadership Qualities of Lynda Weinman

Lynda Weinman is an American business owner, author and computer instructor. She founded and owns Lynda.com, which is one of the most successful education companies today. Dozens of her books have landed best-seller lists. Though her organization raked in $100 million in 2012 (Forbes), Lynda has said that “making money is what you have to Read More


Can I Get a Big Mac With a Side of Succession Planning?

Management Monday: Managing Succession Planning McDonalds may not be the business to ask about healthy eating habits, but they do know something about succession planning. They have come to understand the costs and mayhem that are repercussions of losing key roles in the organization. It is thanks to their succession development process that the sudden Read More


EI & Conflict Resolution: Persuasion George Washington Style

Persuasion is a key element of conflict resolution and negotiation. Being persuasive is also key to effective leadership. However, skills of persuasion don’t necessarily come naturally to everyone. With that in mind, below are some tips for persuasion. Tips for Persuasion: 1) Focus on emotional appeal2) Utilize the persuasion tools model3) Use emotional intelligence to Read More


George Washington’s Leadership Qualities

He was born on February 22nd 1732. He did not attend college. He dreamed of joining the Royal Navy. He was the first president of the United States. His name was George Washington. (Source: Mount Vernon ) Those are some interesting facts about George Washington, but there’s nothing more intriguing than trying to better understand Read More


The Circus Act

Management Monday: Managing With Work Life Balance Emphasis Circus jugglers and tight wire walkers aren’t the only people balancing on a daily basis. In 2012, Americans ages 25 to 54 with children dedicated 8.8 hours a day to work, leaving 15.2 hours to eat, sleep, exercise, clean the house, spend time with family and deal Read More


The Phony Holiday: Valentine’s Day

Let’s take a break from office-talk today and focus on work life balance and strengthening personal relationships through EI. On his vlog, Mike Baxter of the comedy TV series, Last Man Standing, describes Valentine’s Day as a “phony, stupid, con game.” This is an example of emotional intelligence “hitting the fan” at high speed.   But Read More